Meet the Team at StayCotswold

Tracy Archer
Owner Director

Tracy spent most of her career working in marketing agencies in London, Leeds and Manchester where she worked with brands like Best Western, ITC Classics, Sandals, Eurocamp and Centreparcs.

She joined the senior leadership team at the Pure Cottages Group, as Sales and Marketing Director in 2018, which is where she met Tom.

She is delighted to have joined the board at StayCotswold and is focused on making the brand even more famous as well as ensuring the bookings flood in!

Tracy has relocated to the Cotswolds and has quickly realised that it is, indeed, a foodie heaven!

Tom Burdett
Owner Director

Tom is Cotswolds born and bred and his entire career has been in property. For 14 years he worked in estate agency, progressing through one of the region’s leading independent firms. Following an approach from the Pure Cottages Group, Tom made the move into Holiday Letting and became Managing Director of Character Cottages until its sale to a larger corporate entity. In 2021 he joined the board of StayCotswold, with the ambition of evolving the well-established and much-loved brand into the leading independent holiday letting agent in the Cotswolds.

When not working he can be found at a number of golf courses in the Cotswolds.

Debbie Edwards
Debbie Edwards
Finance

Debbie has been working in the holiday letting industry since 2015 where she was an integral part of the operations team at Character Cottages. She joined the team at StayCotswold in 2021 seeing it as a great opportunity to be part of a company that offers a more personal service to both guests and owners. Over the years she has honed her skills in analysing property performance, ensuring prices are set at the optimal level to see the greatest financial results for our owners.

Debbie loves The Cotswolds and hopes to one day put on her walking boots and take on The Cotswold Way!

Tina Enders bio
Tina Enders
Guest Services

Tina worked in customer services for Rural Retreats for 12 years. She is a true advocate of providing a great service to guests so that they definitely want to return to holiday in the Cotswolds again and again. Since joining StayCotswold she has personally received some great feedback from guests.

A real animal lover she has also worked in animal physio as well as veterinary service roles. Quality customer service has always been central to her career.

Tina is a Devon girl but she’s been in the Cotswolds for many years now and thoroughly enjoys walking her dogs along the many Cotswold trails and volunteering at a hedgehog rescue centre.

Vicky Johnston biog
Vicky Johnston
Owner Services

Vicky has spent most of her career working within the Travel and IT industries where she has been responsible for driving and delivering the best possible revenue for clients along with building lasting relationships.

She joined the team at Character Cottages, as the Owner Services Manager in 2016 and she was also involved with marketing to guests and owners.

She is delighted to have joined the team at StayCotswold and is focused on building great relationships with our owners as well as ensuring their properties reach their optimum booking performance!

When not working Vicky can be found out hiking with her dogs.

Cassie Knox bio
Cassie Knox
Owner & Guest Services

Cassie has worked in the property industry since she arrived in the UK from Melbourne, Australia in 2013. Once she’d visited the Cotswolds she couldn’t bear to leave and has lived here ever since. She is highly motivated by providing a great quality product and service for both guests and property owners. At StayCotswold she is responsible for quality control and ensures that any problems are resolved efficiently and effectively whilst maintaining great relationships with owners, guests and suppliers.

Cassie loves to spend time with her young family walking in the ancient Cotswold woodlands and enjoying a great roast afterwards……. especially if someone else is cooking it!

Heather May
Owner & Guest Services

Heather fell in love with the Cotswolds on a recent holiday and has since relocated with her bicycle. She spends weekends exploring charming villages, pubs and cake shops, on two wheels. Following a 5-year career in both London and San Diego, arranging luxury global travel for Scott Dunn, she now enjoys sharing all the Cotswolds has to offer with our guests.

Heather’s focus is to anticipate customer requirements whilst making it as easy and enjoyable as possible for owners and guests alike, to do business with StayCotswold. She thrives on providing high levels of service to both our property owners and our guests.

Fergus Mitchell
Founder Director

Originally involved in digital publishing, event management, and property investment in London, Fergus and his family moved to the Cotswolds in 2000. He immediately spotted an opportunity to set up a property company focusing on high quality holiday lets and short lets…..StayCotswold was born!

The founding principle of customer service continues today and Fergus is now dedicated to building StayCotswold into the leading holiday let brand in the region.

Fergus is also Chairman of the Cotswold Cider Company, and has an interest in the Barkby Pub Group which has a number of fine inns around the Cotswolds.

Sarah Stanton biog
Sarah Stanton
Operations

Sarah has worked in the holiday letting industry for over a decade. She was central to the growth of one of the largest independent agencies in the South of England, Mulberry Cottages which was sold one of the national cottage agencies in 2019.

Specialising in creating effective and sustainable commercial environments, Sarah’s focus for StayCotswold is to make sure that the booking system and website content management platform integrate seamlessly. She also liaises with new OTAs to ensure the best deals possible for our owners.

The Cotswolds is becoming something of a second home for Sarah, she particularly loves sampling the gastronomic delights of the local area!

Natascha Henderson
Finance & Operations

Natascha has over 10 years’ experience in holiday letting and over 20 years’ experience in the travel sector. She started her career working with tour operators and retail travel agencies offering worldwide travel, moving on to work with the more specialised markets of UK travel. Natascha joined Stay Cotswold back in 2019, bringing with her a vast knowledge of holiday letting agencies, systems and business development. Natascha works with the team at StayCotswold sharing in the passion of creating a leading Cotswolds Holiday Letting Agency.

 

Contact Us

If you have a holiday home that you think would be perfect to let with Stay Cotswold – or you’re thinking of buying one – then get in touch with the holiday home letting agency that specialises in the Cotswolds…

01993 259 444
owners@staycotswold.com